Shipping Policy

Last updated: August 29, 2026

At Rafuta (by Transeller), we are committed to delivering your orders quickly and securely worldwide.

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1. Order Processing & Handling Time

• All orders are processed and dispatched within 1 to 2 business days (Monday – Friday, excluding Korean national holidays).
• Orders placed on weekends or public holidays will be processed on the following business day.

2. Shipping Destinations & Estimated Delivery Times

We provide worldwide shipping. The estimated transit times after dispatch are as follows:

Destination	Shipping Method	Estimated Delivery Time
United States & Canada	Standard Tracked Airmail / Express	5 – 10 Business Days
United Kingdom & Europe	Standard Tracked Airmail / Express	5 – 12 Business Days
Australia & New Zealand	Standard Tracked Airmail	7 – 14 Business Days
Rest of the World	International Airmail	10 – 20 Business Days

3. Shipping Rates & Calculations

• Shipping fees are calculated at checkout based on destination country, order weight, and selected shipping tier.
• Free Shipping: Free standard shipping is available for qualifying orders over specific order thresholds announced at the top of our store.

4. Order Tracking

Once your order has shipped, you will receive a Shipping Confirmation email containing your Tracking Number and tracking link. You can track your package directly through our website tracking page.

5. Customs, Duties & Taxes

International orders may be subject to import taxes, customs duties, and fees levied by the destination country. Customs policies vary widely; please contact your local customs office for more information.

6. Contact Information

For any questions regarding your shipment or delivery status, please contact:

• Rafuta (by Transeller)
• Email: admin@transeller.com
• Address: 202 #1201, 9, Jeonggwan 2-ro, Jeonggwan-eup, Gijang-gun, Busan 46007, South Korea